Privacy Policy

Last Updated: 19/06/2024

At Newsham Park House, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Newsham Park House
Email: bookings@tenza.co.uk
Telephone: 07897 283334

2. Information We Collect

We collect and process the following types of personal data:

• Contact Information: Name, email address, telephone number.
• Usage Data: Information about how you use our website.
• Cookies and Tracking Technologies: Information collected through cookies and similar technologies.

3. How We Use Your Information

We use your personal data for the following purposes:

• Communication: To respond to your inquiries, send you updates, and provide information about our services.
• Booking and Reservations: To manage bookings and reservations.
• Marketing: To send you promotional emails and newsletters if you have opted-in to receive them.
• Website Improvement: To analyze website usage and improve our services.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rights.

5. Sharing Your Information

We do not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share data with third-party service providers who assist us in operating our website and conducting our business.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under GDPR, you have the following rights:

• Access: The right to request access to your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data.
• Restriction: The right to request the restriction of processing your data.
• Portability: The right to request transfer of your data to another service provider.
• Objection: The right to object to the processing of your data.

To exercise any of these rights, please contact us at bookings@tenza.co.uk.

8. Data Security

We implement appropriate technical and organisational measures to ensure the security of your personal data and protect it from unauthorised access, alteration, disclosure, or destruction.

9. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Newsham Park House
Email: bookings@laukholdings.com
Telephone: 07897 283334

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.